We collect the information you provide when you submit an enquiry or booking request. That typically includes your name, contact details such as phone number and email address, and trip details such as your departure terminal and travel dates. We may also receive basic technical information from your browser, such as the pages you visit on this site, which helps us keep the site working properly.
You give us
Name, phone number, email address, departure terminal and travel dates.
The site records
Which pages you open and basic browser information used to keep the site running.
We use the information you provide to respond to your enquiry, compare parking options for your trip, and communicate with you about your request. We do not use your information for purposes unrelated to your enquiry without telling you. If you ask us a question by phone or message, we use your details only to answer it.
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Answering your enquiry and following up if your travel plans shift.
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Matching airport parking options to your terminal, dates and time of day.
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Keeping the site working, including remembering what you have already looked at.
We process personal information to respond to enquiries you initiate and to operate this website. By submitting a form or contacting us, you consent to us using your details for those purposes. Where you have provided information for a specific enquiry, we use it for that enquiry.
You can withdraw that consent at any time by contacting us, though we may need to keep some records where the law requires it. If you are unsure whether a particular use applies to you, ask us and we will explain it against your own enquiry.
We do not sell your personal information. We may share details with parking operators or service providers where that is necessary to answer your enquiry or arrange the option you asked about. We may also disclose information where required by law or to protect the rights and safety of our users and our business.
Never
Sold, rented or traded to third parties for marketing.
Sometimes
Shared with a parking operator when that is the only way to answer what you asked.
If required
Disclosed where the law requires it or where rights and safety need protecting.
We keep personal information only as long as it is needed for the purpose it was collected, or as required by law. Enquiry details are retained for a reasonable period so we can follow up and handle any related correspondence. When information is no longer needed, we delete or de-identify it.
In practice that means a booking or enquiry tied to upcoming travel stays on file while the trip is still ahead and for a short window after it, in case a question about the booking comes back. General website information is kept far shorter.
This site uses cookies as described in our Cookie Policy. Cookies help the site function and provide basic information about how pages are used. You can control cookies through your browser settings; disabling them may affect how parts of the site work.
Full detail on which cookies are set, what they do and how long they last is kept on our Cookie Policy page.
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it where there is no legal reason for us to keep it. You can also object to certain uses of your information. To make a request, contact us using the details below.
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Access
Ask what we hold about you and how it is being used.
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Correction
Tell us what is wrong or out of date and we will fix it.
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Deletion
Ask us to remove details we no longer need to keep.
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No method of transmission or storage is completely secure, so we cannot promise absolute security. We limit access to personal information to those who need it to respond to your enquiry.
This site is intended for adults arranging travel and parking. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to remove it.
We may update this Privacy Policy from time to time. The current version applies whenever you use the site. Material changes will be reflected on this page, and continued use of the site after an update indicates acceptance of the revised policy.
