Terms of Service
These Terms of Service govern your use of the Sydney Airport Parking Book Now website, operated from 247 Coward Street, Mascot NSW 2020, Australia. Please read them before you use the site to compare or enquire about airport parking.
What this page covers
- Use and access
- Enquiries and bookings
- Third-party operators
- Liability and law
-
Use of the website
You may use this website for lawful purposes related to finding and enquiring about parking at Sydney Airport. That includes reading the guides, comparing parking options and sending an enquiry through the forms on the site.
You agree not to misuse the site, interfere with its operation, or attempt to access areas or data you are not authorised to access. We may restrict or suspend access where these terms are breached.
-
Informational purpose
This site provides general information about parking options at Sydney Airport, including terminal-side products and off-airport park-and-ride operators. Content is provided for guidance and may change as products and rules change.
Information on this site is not a confirmed reservation or a guarantee of availability for any particular parking product. Prices, opening hours and bay availability are set by each operator and can change between the time you read a page and the time you travel.
-
Enquiries and bookings
Submitting an enquiry through this site starts a conversation; it does not by itself create a confirmed booking. We use what you send us to work out which parking option suits your dates, terminal and vehicle, and to reply with the next steps.
Availability, terms and any charges for parking are set by the relevant parking operator. We are not the operator of the parking facilities described, and operator terms apply to any parking you arrange.
-
Intellectual property
The content on this website, including text, page structure and design elements, is owned by us or used with permission. You may not copy, reproduce or redistribute substantial parts of the site without our written consent.
You may view and share individual pages for personal, non-commercial use. If you want to quote or reference the site in a publication or a commercial context, contact us first and we will tell you what is permitted.
-
Limitation of liability
We provide this website on an as-is basis. While we take care with the information we publish, we do not warrant that all content is complete, current or error-free at all times. Parking rules, road layouts and terminal access arrangements change, and pages can lag behind those changes.
To the extent permitted by law, we are not liable for losses arising from reliance on information on this site or from the acts of third-party parking operators. Always confirm the details that matter to you, such as height limits, entry times and cancellation rules, with the operator before you travel.
-
Third-party content and links
This site may describe or link to parking products and operators that are not under our control. We are not responsible for the content, terms or performance of those third parties, and a link does not mean we endorse everything they publish.
Any dealings you have with a parking operator are between you and that operator, including payment, cancellation, damage or delay.
-
Governing law
These terms are governed by the laws of New South Wales, Australia. Any dispute arising from use of this website is subject to the jurisdiction of the courts of New South Wales.
If any provision is found unenforceable, the remaining provisions continue to apply.
-
Changes to these terms
We may update these Terms of Service from time to time. The version published on this page applies whenever you use the site. Continued use of the site after an update indicates acceptance of the revised terms.
Where a change affects how enquiries are handled, we aim to describe it in plain language rather than restating the whole page.
Why the wording matters
We describe parking. Operators run it.
That single distinction sits behind most of the terms above, so it is worth stating plainly. This site exists to help you compare airport parking at Sydney Airport and send an enquiry. The car parks, valet desks, shuttle buses and barrier arms belong to the operators, and their conditions cover the time your car spends on their site.
When you compare options with us, check the four details that cause most airport parking disputes: the exact entry and exit window, the vehicle height limit, what happens if your flight is delayed, and how cancellations are handled. Those answers come from the operator, not from this page.
Jump to a term
Nine clauses make up this document. Each row below links straight to the section, so you can check one point without reading the whole page again.
- Use of the website
- Informational purpose
- Enquiries and bookings
- Intellectual property
- Limitation of liability
- Third-party content and links
- Governing law
- Changes to these terms
Page status
This version of the Terms of Service is the one published on this page and applies from the moment you load it.
Documents that sit alongside these terms
What these terms do not cover
Readers often arrive on this page looking for the rule that decides a specific dispute. Worth knowing which document answers which question, so you do not spend time in the wrong place.
- Your parking payment and refunds
- Handled by the operator you book with. Ask them for their cancellation window and refund process before you commit.
- Vehicle damage, theft or delay
- Covered by the operator's own conditions and, where relevant, your vehicle or travel insurance.
- Personal information you send us
- Explained in our privacy policy, which covers what we collect through enquiry forms and how long we keep it.
- Cookies and site measurement
- Set out in our cookie policy.
Before you travel
Four things to confirm with your operator
-
The entry and exit window your booking covers, including the grace period either side.
-
The vehicle height limit, especially for roof boxes, roof racks and lifted vehicles.
-
What happens to your rate if the return flight lands late at night or early the next morning.
-
Whether keys stay with you or are handed over, and how the shuttle runs at your arrival hour.
Contact us about these terms
For questions about these Terms of Service, contact us at 247 Coward Street, Mascot NSW 2020, Australia, or by phone on +61 2 9667 9111. We are open 24 hours, seven days a week, and we answer enquiries about airport parking at Sydney Airport in the order they arrive.
If your question is about a booking already in place, have your dates, terminal and reference ready when you call so the operator and our team can find it quickly.